For months since the COVID-19 pandemic broke out, governments and airlines around the world have been successively operating flights to bring citizens back home.
In Vietnam, Vietjet is working with domestic authorities and Vietnamese representative agencies abroad to help Vietnamese citizens return home. The Vietjet aircrew regularly brings priority groups – under-18s, elderly, pregnant, sick people, and the homeless, as well as those whose work contract have expired – back home from Singapore, Taiwan, Thailand, Brunei, Indonesia, Myanmar, and South Korea.
A traveller from the Philippines was touched, saying, “Airport officials were the very first people we met when getting off the plane. Their radiant smiles and enthusiasm filled our hearts with great joy and warmth.”
To further the domestic fight against the pandemic, Vietjet has cooperated with authorities to carry out four flights from Danang to Hanoi and Ho Chi Minh City on August 13 and 14 to support travellers stranded in the coastal city.
Travellers on these flights were tourists, mostly children, who were stuck in Danang when the city went under lockdown. After getting home, both aircrew and passengers are required to follow healthcare instructions and quarantine regulations in their localities.
Having participated in repatriation flights flights to assist travellers in Danang return home, Tran Dinh Hoan, chief representative of Vietjet at Danang Airport, said, “With Danang becoming the hotspot of the COVID-19 pandemic, we keep a cool head to make sure the situation does not descend into chaos, and we try to instruct passengers to keep a safe distance. Additionally, passengers are supplied with protective suits during the entire flight.”
“Repatriating passengers from the contamination zone is hard work, however, we are all extremely proud of this mission because we bring them joy and security. Some of the passengers even told us that they will definitely return to Danang to recall the rescue flights,” said Hoan.
These were the first Vietjet domestic flights to help stranded travellers reach safety.
The airline has helped hundreds of travellers to depart from the pandemic zones. Every flight is a result of tireless efforts by a substantial number of staff from all departments to guarantee the safety of the passengers and the aircrew.