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Ho Chi Minh City
Saturday, July 24, 2021

HCMC announces digital transformation program

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HCMC – The HCMC government announced its digital transformation program and data sharing platform on July 22 aimed at helping the city become a smart city in 2030, with the comprehensive reform of digital administration, digital businesses and a prosperous digital society.

At the announcement, city vice chairman Duong Anh Duc stated that digital transformation is a global technological trend that has great influence on several socioeconomic sectors.

“As a big, dynamic city and the economic hub of Vietnam, HCMC can’t be left out,” Duc said.

The city government expects that by 2025, over 50% of administrative procedures will be processed online and at least 90% of citizens and enterprises will be satisfied with the administrative procedure process. Information over citizens and enterprises will be digitalized and stored in the city’s data center.

The city strives to become one of the five leading localities in terms of e-government by 2025. It hopes the digital economy will account for a quarter of its gross regional domestic product, labor productivity will increase by at least 7% annually, over 60% of the citizens and enterprises will have e-payment accounts, more than 95% of households will have access to broadband, and 4G and 5G services will be widely accessible.

By 2030, the digital economy is expected to account for 40% of the city’s gross regional domestic product, while labor productivity will increase by at least 9% annually. All administrative procedures at the city and district levels and 95% of administrative procedures at the ward level will be processed online.

To realize these goals, the city is developing communication information, internet of things and data infrastructure, with a focus on data sharing, Artificial Intelligence, blockchain and electronic identification.

Some sectors that will be prioritized for digital transformation include healthcare, education and training, transport, finance and banking, tourism, agriculture, logistics, environment protection, energy and human resources.

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